SUCCESS STORIES
Real Voices, Real Results

Success Stories from
Elite Mediators.

Real results from mediators who found the perfect balance of human support, intelligent technology, and professional freedom.

FEATURED TESTIMONIAL
Nikki and her team are simply outstanding. The level of support they provide, not only to me, but also to the attorneys and members of their staff who work with them, is truly exceptional. They are incredibly responsive, organized, thorough, and consistently go above and beyond in every aspect of their work.

Whether you’re looking to build and grow a mediation practice or need a trusted team to expertly manage one, Nikki and her team are second to none. Their professionalism, attention to detail, and commitment to excellence set them apart. I recommend them without hesitation and am confident you’ll be thrilled with the results.
Kevin T. Barnes, Esq.
Kevin Barnes Mediation
Nikki Safavi and her exceptional team have served as my case managers since the beginning of my mediation practice. Whether I need assistance with technical issues, client matters, or operational questions, I can rely on their responsiveness, expertise, and sound judgment, all backed by years of experience.
Cynthia Sandoval
Sandoval Mediation
They brought a level of professionalism and top-notch case management that immediately set my mind at ease. Working with them was one of the best decisions I made for my independent mediation practice.
David Sarnoff
Sarnoff Mediations
100%
Client Retention Rate
500+
Mediations Managed
10+
Years of Expertise
62%
Average Booking Increase
CLIENT VOICES
In Their Own Words

What Our Clients
Say About CMS.

“Nikki and her team have been instrumental in helping me build a mediation practice. They are responsive, thoughtful, and professional in all of the ways that matter most. They are not just case managers — they help me build and better the relationships I have with the attorneys who hire me.”
Jeremy E. Shulman
Mediator
“Nikki and her team were knowledgeable, responsive and highly professional, all while being very warm and genuinely interested in helping to grow my mediation practice.”
California Mediator
“Nikki and the Case Manager Services team have supported my mediation practice for years — and I wish I had engaged them long before that. Beyond the exceptional client services they provide, their family has always made me feel like family.”
Bret Geckeler
Geckeler Mediation
“As a mediator, I depend on seamless case management to keep my practice running smoothly, and Case Manager Services delivers exactly that. That responsiveness allows me to focus on the mediation itself, knowing the administrative side is in capable hands. I recommend them to any mediator looking for a case management partner.”
Jeremy Naftel
Naftel Mediations
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